Our Casino Extra review looks at a number of areas related to the brand, including bonuses, payment methods and more. For those looking for a quick answer to whether Casino Extra is legit, we can confirm that it is and that it’s a good casino overall, though we would recommend checking out the bonuses and their terms and conditions before signing up.
Overview of Casino Extra
Casino Extra is a medium-to-large casino that stocks thousands of online casino games including video slots, table games, jackpot games, and live dealer casino games. It was launched in 2016, and is operated by MTM Corp. The company holds a Master Gaming License (CEG-IP/2014-0112) from Curaçao, one of the world’s top gaming license providers. The site itself, which has a dark theme complete with aspirational photos of glamorous casinos, is well organized and easy to use. Indeed, whether you’re looking for customer support, document upload, promotions, or the different types of games, you’ll be able to get to it within one quick click.
Complementing this are a great VIP program and the fact that the site comes in five languages (English, French, German, Spanish and Greek). It’s also got extremely quick deposits, and industry-standard safety and security features. But there are downsides, too. Our main concern is that the bonuses leave much to be desired as their low wager requirements (30 times) also applies to the deposit money. Meanwhile, there aren’t many withdrawal methods available and money can take between three to seven working days before it appears in your account. Another issue which some players may not like is that customer support is not available 24/7, though it is available throughout the majority of the day. With all this in mind, you may be wondering what our final verdict is. Well, we feel the pros offset the cons, but the casino could certainly be made better with just a few small changes. So would we recommend it? Well, it could certainly make a good online casino for anyone looking for a friendly, well-stocked site!
Casino Extra Screenshots
How to Sign Up to Casino Extra
Signing up to Casino Extra is a two-step process that takes all but two minutes to complete. To initiate it, simply click on the golden ‘Open an account’ button on the top right-hand corner of the screen, next to the black ‘Login’ button. Once you’ve done that, a pop up should appear. Simply follow the instructions below and you’ll have an account in mere moments.
Step 1: Choose your gender (only male and female are available) and fill in the fields listed underneath. These are for the casino to get your email address, first and last names, and your date of birth (dd/mm/yyyy). You’ll also need to create a password and confirm it in a separate field. When this is done, click on the black ‘Continue’ button at the bottom of the pop-up.
Step 2: Next up, fill in the required fields. On this page, you will need to enter your address, city, and postcode. Following this, you will need to choose your preferred currency (EUR or USD), your country of residence, and your country telephone code – all from drop-down menus. Finally, enter your mobile number and click on the golden ‘Register’ button at the bottom. Do keep in mind, however, that by clicking on this, you will be agreeing to the terms and conditions of the site, as well as confirming that it is legal for you to gamble in your country of residence.
Step 3: If you’ve followed the above instructions, then your account will have been created and you will be taken back to the home screen. Now, however, you are logged in and you will be able to make your first deposit by clicking on the golden ‘Deposit’ button on the top right-hand corner of the page. Remember that to make use of any bonuses, you will need to claim them via the Bonus menu as they are not automatically assigned. You have three days to do so from the moment you make your deposit.
Casino Extra Review: Bonuses
One of the main areas we look at during a casino review is that of the bonuses offered. This is undoubtedly one of the main factors that get players to sign up, yet it’s important to read the terms and conditions and to think about what they mean for you.
Welcome Bonus
Casino Extra’s welcome bonus is a three-part package, made up of a 100% match on the first deposit, a 50% match on the second deposit, and a 50% match on the third deposit. This makes the bonus sum quite inviting but you do need to keep in mind that this comes with a 30-time wagering requirement not just on the bonus, but on the deposit, as well. Moreover, you will also receive 100 free spins, which are split over five days. The 20 daily free spins are to be played on Sunny Shores, Valley of the Gods, Dr Fortuno, Wild Robo Factory, and Vikings Go to Hell, respectively.
This bonus cannot be claimed by players from Albania, Armenia, Belarus, Brazil, Bulgaria, China, Croatia, Georgia, Hungary, Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, Norway, The Netherland Antilles, Philippines, Poland, Romania, Serbia, Turkey, Ukraine, The United Kingdom, the USA, and players from Germany depositing funds through Neteller or Skrill.
Reloads & Free Spins
At the time of writing, the casino is also offering a 50% match up to a certain amount at weekends to existing players. From time to time, the casino also gives away free spins and free bonus money (both with wagering requirements).
VIP Club
Loyalty is certainly rewarded at Casino Extra, and its VIP Club is not to be snubbed. To become a member, the casino says that it is loyalty over frequency of gameplay that will help you make the cut. The VIP Club works through a points system: the more points you earn, the higher your status will be.
Members who make it to the first group of the VIP Club will see their weekly withdrawal limits increased, will receive a weekly cashback, exclusive offers, a birthday present, and will have an account manager assigned to them. The higher up you go from there, the better those perks become with cashback going up to 20% and your weekly withdrawal limit being set at a couple of tens of thousands!
Casino Extra Review: Games & Software
One of the best things we discovered during our review is just how many games by reputable game developers Casino Extra has. Indeed, any traditional casino game you may be after, you’re sure to find it here.
Slots
With slots by Pragmatic Play, Yggdrasil, Play’n Go, Evolution Gaming and NetEnt, among others, Casino Extra has a huge selection to tickle anyone’s fancy. The themes covered are also multiple, so you can take your pick on whether to take an Ancient Egyptian, a pirate, an adventure or a wild west slot for a spin!
Jackpot Slots
Jackpot slots work in pretty much the same way as normal video slots only their prizes are much bigger as for each spin any player takes, a small amount is added to the jackpot. There are 20 such games to choose from at Casino Extra, and they’re all by world-renowned suppliers, like iSoftBet and Betsoft.
Table Games
During our Casino Extra review, we found three sections for table games. One is dedicated to roulette, another to blackjack, and the final to all other table games, which includes craps, pai gow, dice, dragon tiger, baccarat, and poker. The game developers here are as great as the ones mentioned above, so you can rest assured that all the games are fair.
Live Dealer Casino
The closest you can get to a brick-and-mortar casino feel from the comfort of your own home is to play live dealer casino games. Casino Extra has a fabulous section for this and it includes roulette, blackjack, craps and baccarat, as well as live game shows like Crazy Time, Monopoly Live, Football Studio and Mega Ball 100x. Some of the games, particularly roulette, also come in multiple languages, including German, French, and Turkish.
Casino Extra Mobile Review
While Casino Extra does not have a dedicated mobile casino app, its site is optimized to work seamlessly on any mobile browser, be it on Apple, Android or Microsoft phones and tablets. The mobile version also comes complete with all the games (including live versions), the bonuses, and the various languages.
Of course, when playing any real money casino games on your phone, do ensure that you have enough battery life and that your mobile data covers you. If you are joining a WiFi network, confirming it is safe is of the utmost importance.
Casino Extra Review: Payment Options
An area where Casino Extra certainly doesn’t disappoint in is its deposit method one. Here you will find traditional methods like Visa and Mastercard debit cards, as well as eWallets (Skrill, Neteller, ecoPayz and MoonPay), the Paysafecard, and cryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin, Ethereum and Tether). The minimum deposit that can be made using the majority of these methods is of €10 or the equivalent, and they should appear in your account almost instantaneously.
Withdrawals, however, can take three to seven working days to be processed and there aren’t many options of how to get them back. The methods here are Visa, Mastercard, Skrill, and Neteller. Standard players (i.e. not VIP Club members) have a minimum withdrawal limit of €10, or the equivalent, and a maximum of €20,000 per month, or the equivalent.
Customer Support at Casino Extra
Knowing that there is someone to talk to is important, especially when taking into consideration that you are divulging your personal information and depositing your hard-earned money. At Casino Extra, this is understood and it’s taken seriously, as their customer support is both friendly and efficient.
Sadly, the live chat feature is not open 24 hours a day, seven days a week. Instead it is available from 10am to midnight (CET) from Monday and Friday, and from 10am to 11pm (CET) on weekends. In our opinion, this is more than fine for most players as the majority of issues can wait a few hours to be reported and sorted out, but it may put others, particularly high rollers, on edge.
Moreover, the site also has an address you can email at any time. This is [email protected]. There is also a telephone number you can call, which is +356 2778 0146. Both of these are answered within a reasonable amount of time.
- E-mail: [email protected]
- Chat: 24/7 Live chat available
- Phone: Phone is not available
It’s a pressing question, and one that needs a definite answer: is Casino Extra safe? Well, you’ll be happy to know that it is. For a start, the website has SSL-encryption, thus confirming that any data exchanged between you and the casino, including banking details, is safeguarded from prying eyes. This may be industry-standard, but it’s very important in keeping you safe.
Safety & Security at Casino Extra
Secondly, the site is affiliated with dozens of reputable game developers, each of which has its own safety features to ensure games are fair and that their random number generators (RNGs), which determine the outcome of the game, is not compromised. Moreover, these companies do their own research before supplying their games to online casinos. Thirdly, there is the Curaçao license. This may be easier to get than those from Malta, the UK, and Gibraltar, but it still holds licensees to strict requirements. In other words, the license itself is a sure sign that the casino sticks to its end of the deal about being fair and secure for players. So, all in all, you’re pretty well protected when playing at Casino Extra!
Our Verdict: Casino Extra Review – A Casino With Great Potential
By exploring the many different factors listed above during our Casino Extra review, we can now conclude that the brand is a genuine one that aims to please. Its array of games, deposit methods, and languages certainly make it a casino worth checking out. Nevertheless, there are a number of things we’d like to see improved, including withdrawal methods and bonuses. In the end, we do recommend checking it out – who knows, it may be just the casino you were after!
€350 + 100 Freespins | Sign-Up | UK 18+ | Play Responsibly | T&C Apply |