Grosvenor Casino Review

Welcome Bonus Offer

• Deposit £20 or more and get £30 extra 
• Wagering requirement 5x (deposit + bonus)

Grosvenor Casino Welcome Bonus gives new players £30 extra when they deposit £20 or more. Wagering requirement for this offer is 5x (deposit + bonus), meaning you have to wager total of £250 until all the funds are added as real money in your balance.

Welcome bonus like this gives a very healthy image, when online casino basically tells you “We want you to test our services first with a small deposit just to see if you like it here”, in contrast to, “Go big with us straight from the get-go and we double your deposit up to £500”. 

For an experienced casino enthusiast like myself the latter is more common but I would rather take the first because I can always deposit more and rely that the casino offers better promotions after my first deposit.

So, what you have here is an honest 150% welcome bonus with only 5x wagering for you to just test how you like it at Grosvenor Online Casino. 

Wagering is way better than on many other online casinos and bonus can be wagered with 100% contribution on slots but also on popular game show live games like Crazy Time, Monopoly Live, and more.

For more information read the full Terms & Conditions.

VIP Program

There’s a unique live room reserved for VIP players. Inside this lobby, you’ll find different table games catering specifically to high-ranking members. You’ll also find tailored rewards just for you.

Other Promotions

Bonus Wheel

You can take your chance on a Golden Bonus Wheel once you’re a valued member. Every day, you have one opportunity to spin the wheel. The rewards are free spins, a live bonus, and a deposit match bonus, to name a few.

Top of the Slots

Every week, the casino picks the best slot for you to play on for a chance at increased winnings. The site lists the validity period, so ensure that you only spin on that game during the stated time.

Blackjack Rewards

If you’re a fan of blackjack, then you’ll have the opportunity to win some rewards, too. You’ll need to receive Lucky Pairs on a live blackjack table to claim a bonus instantly.

Live Casino Dealer Awards

The live dealers in this casino are feeling generous. Every now and again, you can expect an additional bonus on top of your winnings. We recommend that you check the chart of daily table rewards so that you know which games to target.

1. Go to the Grosvenor homepage

Click on the ‘Sign Up’ button on the top right of the screen.

If you’re already a Club Member at a land-based casino, then you can register with your card details

2. Create an account

For new members, you’ll start with supplying your e-mail address and clicking on ‘Next.’ Confirm that you’re over 18 years old and agree to the ‘Terms and Conditions’ and ‘Privacy Policy.’

3. Complete the forms and fund your account

Insert your personal details, such as name, address, date of birth and phone number. Complete your registration and deposit your first funds.

4. Enjoy now!

Don’t forget to verify your details and you’re all set!

Slots

The slots arena has a selection list of its own. You can view titles for popular, new, exclusive, top, jackpot, Megaways and original games. While you can sort these alphabetically, there’s no filter for features or software providers. There are over 400 slots for you to play.

Table Games

We enjoyed how the operator split this section according to the table type. The main labels include roulette, blackjack, baccarat and poker. When you clock on a selection, it opens up the variety of titles available, such as Poker & Pairs Blackjack and Zappit Blackjack.

Live Casino

The live casino also has a powerful selection of tables, each one fitted with a live dealer. We specifically enjoyed the poker rooms and the VIP Grosvenor Club room for our Grosvenor Casino review. You can also check out the host offers and game show tables.

Customer Support

It’s always helpful to find support when you run into any issues. While the site has an extensive database in terms of the FAQ, you may want to discuss account issues with the support team. We investigated which options are available for our Grosvenor Casino review.

At the bottom of the page, you’ll find a ‘Live Help’ option for all your contact needs. A new page opens up, giving you access to the live chat. Since the company is based in the UK, the main language is English, with only a few other options available. You can also switch to the email contact version. A new tab opens to allow you to enter your contact details and complete a form. When an agent is available, you’ll receive a response in your inbox.

Finally, there’s a UK phone number you can call for direct discussions. However, all of these options are only available during business times, as follows:

• Phone: Monday to Friday, between 09:30 – 17:30
• Email and live chat: Monday to Sunday 07:00 – 22:15

Safety & Security

The company takes safety and security seriously. You’ll find that VeriSign has verified all safety precautions, along with the 256 SSL data encryption. All payment methods are secure, and you won’t have to worry about identity theft or stolen information.

The Safer Gambling Standard has also confirmed that Grosvenor is an accredited business, so you’re ensured of a reliable gambling practice. The same security protocols are in place for the mobile version and applications.

Mobile Casino

We were impressed by the variety of choices for the mobile component. Firstly, the desktop site is compatible with mobile phones. You’ll find the same themes and layout, which we’ll discuss in more detail later.

When it comes to applications, there are five you can download. Each one caters to a specific game selection, ensuring that you have the best experience. We’ve compiled a short list of the options available:

• Grosvenor Live Casino App: the mobile version of the live casino games;
• Grosvenor Casino App: all the slots and table games;
• Grosvenor Poker Online Games App: the exclusive poker tournaments across the UK;
• Grosvenor Sports App: for all your sports betting options;
• Grosvenor Poker App: video poker and live poker rooms.